Director of Operations (RN) in Indianapolis, IN at Health at Home

Date Posted: 10/3/2018

Job Snapshot

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Job Description

Director of Operations - Home Healthcare Administration

Get more out of your management career with US CareNet! Known for quality care, we are the trusted source for home health care services. Right now, we are seeking a Director of Operations to join our management team. In this key role, you will be responsible for the start-up and/or management of fiscal and operational activities of assigned locations, with a strong emphasis on reliable delivery and coordination of client care, growth, expansion, and development of senior living services. We offer workable schedules, competitive pay, excellent benefits, and advanced technology such as user-friendly smartphones and tablets. Every day, we make a difference in the lives of patients, and as a member of our team, so will you. Apply today!

Director of Operations – Home Healthcare Administration

Job Responsibilities:

As the Director of Operations, you will assist the Senior VP of Operations with long range planning for the fiscal viability of assigned locations. In addition, you will plan and develop community outreach strategies as well as establish mechanisms for measuring quality care and organizational performance. The Director of Operations coordinates and oversees all direct patient care services provided by clinical personnel in the patients' home environment. The Director of Operations is responsible for ensuring that patient care is coordinated and managed appropriately in a cost effective and financially responsible manner. The Director of Operations is responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.

Additional responsibilities include:

• Ensuring quality and safe delivery of senior living services provided

• Analyzing and interpreting financial metrics and key performance indicators to identify changes which could impact staffing levels, quality of care, revenues, or expenses

• Identifying new markets/potential expansion areas for growth and development of private duty services and driving the expansion of the business in other geographical locations

• Ensuring overall agency preparation for licensure and other audits and surveys as they pertain to administrative functions

• Ensuring proper maintenance of clinical records in compliance with local, state and federal laws

• Assisting Clinical Managers in determining eligibility of referred patients, including medical necessity, staff availability, and payer source considerations

• Recruiting, employing, and retaining qualified personnel to maintain appropriate staffing levels

• Mentoring and evaluating performance of Branch staff; providing coaching/mentoring and training for Branch staff to develop their skills in managing the performance of direct care staff

• Ensuring personnel development, including orientation, in-service education, and continuing education

• Investigating all employee and customer complaints/concerns; providing appropriate feedback to the VP of Operations with corrective action plan as needed

• Following all privacy policies and maintaining the confidentiality of protected healthcare information (PHI)

Director of Operations – Home Healthcare Administration

In this multi-faceted management role, you will use your home health care knowledge, marketing and PR skill, and leadership abilities as you successfully manage operations. It’s the perfect opportunity to take your home health care management career to the next level!

Director of Operations Qualifications:

1. Undergraduate degree and Registered Nurse (RN) preferred, licensed in the state of operation.

2. Minimum three years’ experience in health care operations management, preferably in multi-site homecare operations. Start-up experience strongly preferred.

3. Demonstrated ability to analyze and interpret financial metrics and key performance indicators.

4. Demonstrated ability to supervise and direct professional, administrative and direct care staff.

5. Strong communication and public relations skills.

Director of Operations – Home Healthcare Administration


At US CareNet, we care about our employees as much as we care about our patients. As one of our employees, our strong commitment means you will have the resources and support you need to achieve success. We are proud to offer competitive pay as well as the following benefits to eligible employees:

• Healthcare, dental, vision

• Flexible Spending Account (FSA)

• Short-term Disability / Long-term Disability

• 401(k)

• Paid time off

• Employee Referral Award Program

Director of Operations – Home Healthcare Administration

Why US CareNet?

MORE opportunity. MORE Support. MORE one-on-one patient contact.

Apply Today!